Our surgery phones are covered by the out of hours service daily between 1pm and 2pm.
Calls during this time will not be answered by the surgery.
In order for our phone provider to investigate our ongoing complaints about the phone system, they have requested that we provide examples of the issues our patients are experiencing.
We need as many examples from patients as possible - please use the following link to complete
a short survey so we can send this back to be investigated. https://forms.office.com/r/XLnKAwrR7q
Always call 999 in a Medical Emergency
If you need advice about a problem, please contact your local pharmacy or 111. They may be able to offer you treatment, or they will signpost you to the most appropriate services. This may mean you are asked to attend a walk-in centre.