Our computer system is back on, we apologise for any issues experienced this morning.
Upcoming Surgery Closures
If you require medical care during these dates please use 111, walk-in-centres and 999 (in a medical emergency).
No upcoming closures
We are experiencing very high levels of demand so to help keep people safe, we are doing everything we can to reduce the need to come into the surgery.
STAY AT HOME AND USE THE PHONE
Northenden & Gatley surgeries are still closed for walk in queries, but our telephone lines are both now open. However, our call volumes are high so please try to use the online resources below to contact us so we can help you with your query.
Please check back here for regular updates and information about the steps we are taking to ensure we continue to provide the best possible services to the community. We will also be texting updates with respect to systems for prescriptions, appointments and reception queries.
We now have a Facebook page! Please visit us and click 'like' it to receive updates from us and share posts to reach the wider community. https://www.facebook.com/Northenden-Group-Practice-107231497693271/
PATIENT NOTICE – Covid19
Please do not come to the surgery unless a clinician has arranged this with you.
Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus. All patients who have been asked by the practice to come in for a face to face appointment with a member of our clinical team, will be asked to wear a face covering of their own choice from Monday 15th June. This can be as simple as a scarf or other garment and does not need to be expensive. Face coverings should not be used for children under the age of 3. Exceptions can be made for people with sensory needs and those who may find it difficult to manage them correctly.
It is with regret that we ARE NOT able to provide these for patients but as we are sure you will appreciate, supplies must be saved for NHS staff. This request is in line with the guidance from the Government about compulsory face coverings in public areas – see link: https://www.gov.uk/…/face-masks-and-coverings-to-be-worn-by…
Link to - How to Make Your Own: https://www.bbc.co.uk/news/uk-52609777
We hope you will appreciate that this is necessary and for everyone’s safety including your own.
All patients will be asked if they have any symptoms of coronavirus before they will allowed entry into the surgery.
If you do come in for an appointment you will be asked to wait in your car with your mobile. Your clinician will call you when you are ready to be seen and then guide you through the building. If you are not able to wait in your car or do not have a mobile please let us know.
We have separated the surgery into different coloured zones to reduce contact with other patients and to keep each other safe.
We are now accepting repeat medication requests via email on
If you have a regular chemist you can ask them to order medications on your behalf however please be aware that they are currently very busy.
The quickest way to order your prescriptions is by registering to use online services. Please see the following for more information: https://www.northenden-gp.com/patient-access
We are still seeing patients with essential care needs. This includes:
At doctor's request
If you have any questions or appointment requests please send us your query via the link below:
If you need a sick note because you have self isolated due to the coronavirus please click the following link:
If you have been off work for more than 7 days for any other reason the GP will issue this. If you have a mobile we could send it to you by text. To request a GP sick note please use click here:
If the situation worsens we are working with other local GP practices.
We may ask you to attend an appointment at another surgery to keep you safe.
We know that many people are finding it difficult to cope during this difficult unprecedented time. There are lots of local community aid groups emerging who can help you if you are self isolating. Please click the following document for more information (this will open in a new web browser)
Manchester Community Response:
To help vulnerable people with with food, medicines, and care needs
Call 0800 2346123
If you are able to offer support to your local food bank it would be greatly appreciated. Please visit the link below for more information:
Community Covid-19 Support:
The Wythenshawe (Brooklands) & Northenden Neighbourhood
BSL Health Access is a brand new, on demand video remote interpreting service for any public health care requirement in England, Wales and Scotland where access to BSL interpretation is not available.
For many Deaf people, using the English language is not always an effective or safe and appropriate way to communicate important medical advice.
This is why SignHealth and InterpreterNow are working together to provide FREE access to online BSL Interpreters.
The purpose of the service is to facilitate communication in health related situations such as GP’s, dentists, pharmacies, opticians, NHS hospitals and any health-care related appointments.
The service is available, 24 hours a day, 7 days a week and it is free! It is a very easy and step by step process.