value. quality care. convenience.

Northenden Group Practice

489 Palatine Road, Northenden,Manchester, M22 4DH

Tel: 0161 998 3206

Opening Times

Monday - Friday: 8.00am - 6.30pm

Monday - late appointments to 7.30 pm

Gatley Green Surgery

94/96 Church Road, Gatley, Cheshire, SK8 4NQ

Tel: 0161 428 2514

Opening Times From Monday 10th January 2022

Mondays & Thursdays: 8.00am - 14.00pm

(For prebooked Nurse/HCA appointments only)

Our surgery phones are covered by the out of hours service daily between 1pm and 2pm.

Calls during this time will not be answered by the surgery.

UPDATE: Our phones are now working, We apologise for the inconvenience

In order for our phone provider to investigate our ongoing complaints about the phone system, they have requested that we provide examples of the issues our patients are experiencing.
We need as many examples from patients as possible - please use the following link to complete
a short survey so we can send this back to be investigated.
https://forms.office.com/r/XLnKAwrR7q

Always call 999 in a Medical Emergency

If you need advice about a problem, please contact your local pharmacy or 111. They may be able to offer you treatment, or they will signpost you to the most appropriate services. This may mean you are asked to attend a walk-in centre.

For minor injuries, including animal bites/wounds, please contact our local Minor Injuries Unit at Trafford General Hospital 0161 748 4022, or attend your local Accident and Emergency Department.

For more information please visit our CHOOSE WELL page.

Upcoming Surgery Closures

Monday 2nd May 2022 - All day (Bank Holiday Closure)

Wednesday 11th May 2022 1pm-6.30pm
(phones will go over to Go To Doc)

Our Gatley branch phones are currently closed. Please check our wesbite/Facebook for updates. We apologise for the inconvenience.

Complaint Procedure

You can send your complaints and feedback to us by writing a letter to the Practice Manager, Allison Hey.

We endeavor to respond to your complaint within three working days of receiving it. The matter will be fully investigated and a written statement of the investigation, with its conclusion, will be sent within ten days of receipt of the complaint.