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CQC Rating.  The practice was rated 'Good' following their visit in July 2015
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Click on the file to the right to view the visit report
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Home Visits

If you are too ill to come to the Surgery, a home visit can be arranged. Doctors will only visit patients if medically indicated - the doctor may ask you to attend the Surgery.
 
If you require a home visit please telephone the surgery in the morning.

Telephone Advice

If you wish to speak to a doctor/nurse a message can be left with the receptionist and the doctor/nurse will call you back when available.
 
Please Note: Staff cannot discuss results with patients - you must arrange to see your doctor.

Disabled Access

The Practice has parking and a wheelchair ramp at the side of the building. The practice staff are more than happy to assist you if you encounter any difficulties. Toilet facilities are also available.

Repeat Prescriptions

If your doctor agrees, you may obtain a repeat prescription by giving 48 hours notice (excluding weekends). Allow extra time for prescriptions which are required by post and include a stamped addressed envelope.
 
We now offer online repeat prescriptions as an additional service. Please call at the surgery and request to enrol for this service. You will be given a designated pin and ID number to use online. The details of your request will be sent to the surgery by email. Please give 48 hours (excluding weekends) for collection of your prescription.
 
Requests for repeat prescriptions cannot be taken over the telephone for medico-legal reasons.

Patient Group

It is important that we listen to and understand the veiws and ideas of patients who use our services. By completing a simple on-line questionnaire patients will be encouraged to give their views about how the Practice is doing. The informaton gained will make an important contribution to areas including:

  • Raising awareness of patient issues

  • Suggestions for clinics and facilities

  • Developing the group for long term use to build into an effect "real" patient participation group within the Practice

 

To join, please email: 

smu-tr.virtualpatient@nhs.net

Out Of Hours Calls

For serious medical emergencies which require immediate attention, such as severe chest pain, breathing difficulties or bleeding you should dial 999.
 
For medical problems which cannot wait until the Surgery re-opens, please telephone NHS 111.

Free Healthchecks

We offer free NHS healthchecks and are proud to be the leader in this service in Manchester. This is a basic health check which includes:

  • BMI

  • Cholesterol

  • Diabetes

  • Blood Pressure

  • Pulse rate

  • Other lifestyle advice

 

For more information, please click here

 

NOTE: you are only eligible for one health check every five years.

Specialist Clinics

We run specialist clinics for Diabetic patients, Baby wellbeing and immunistation and Cardiology. To find out more, please click here

Access to Records

Under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) 2018, patients are entitled to request full copies of their medical records. This is commonly known as a Subject Access Request (SAR).

 

Whilst this service is usually free of charge, the surgery reserves the right to charge a reasonable fee for a SAR if the request is manifestly unfounded or excessive.

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