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Domestic Violence Aware Practice

The staff in your GP practice are trained to ask about domestic abuse and specialist workers are available to support you. Your practice is an ‘IRIS’ practice. You can talk to the doctors, nurses or other staff working here, if you are being hurt or controlled by your current or ex-partner, are afraid of someone at home or a member of your family.

The IRIS service is for all GP patients and staff, both women and men, aged 16 or over, whatever age, gender, sexuality, ethnicity or background.  IRIS’s oldest patient so far is over 80.


Social isolation can increase stress at home, impacting on you and your family’s well-being. Your GP practice is here to help you.


Please contact your GP or Practice Nurse for help and advice.  They will refer you to the practice’s IRIS worker, the ‘IRIS Advocate Educator’.


IRIS Office - 0161 820 8416  (9am - 4.30pm)

In an emergency call the Police on 999.


Silent Solutions Police

In an emergency call 999 for emergency services.

If you cannot safely speak to the operator to ask for the Police,

stay on the line and the call will be forwarded to an operating system.

Press 55 to be transferred to the local police force as an emergency.


Silent Call to Police: 999, wait, then 55

24 hour National Domestic Abuse Helpline

Telephone: 0808 2000 247



Men’s Advice Line  - 0808 8010327

Domestic Abuse affects men too – helpline support for male victims.


Manchester Women’s Aid Helpline  - 0161 660 7999

For advice on how to cover your tracks on-line go to:

Domestic violence during COVID-19

Boots has partnered with the UK Says No More campaign to turn its consultation rooms into “safe spaces” for victims of domestic abuse, and other pharmacies can join the initiative.

People who are experiencing domestic abuse during the COVID-19 pandemic can walk into any Boots branch in the UK from May 1st 2020 and ask the pharmacist if they can use the consultation room.

Once inside the room, “all the specialist domestic abuse support information will be available” and if the person needs to contact a domestic abuse support service, they can “make that call safely”, according to the website set up for the campaign.

The initiative is a partnership between Hestia – a charity offering support to victims of domestic abuse and modern slavery and those with mental health needs – and Boots. It issupported by the National Pharmacy Association (NPA), the Royal Pharmaceutical Society (RPS) and the General Pharmaceutical Council (GPhC).

To find your local Boots pharmacy, click here:


For more information on domestic violence support and advice, click here.

Government support for anyone who feels they are at risk of abuse:

Bright Sky is a free to download mobile app providing support and information to anyone who may be in an abusive relationship, or those concerned about someone they know. Available in four languages: English, Urdu, Punjabi and Polish.

Website :


Manchester Women’s Aid Helpline – 0161 660 7999

Women’s Aid Live Chat: available Monday to Friday 10.00 -12.00 or


Galop LGBT Domestic Violence Helpline – 0800 999 5428


Greater Manchester Domestic Abuse Helpline – 0161 636 7525

Saheli Asian Women’s Project – 0161 945 4187

Community Language Helpline Service (Urdu and  Punjabi): 0161 636 7525

Greater Manchester End The Fear


Karma Nirvana – Helpline for ‘honour’-based abuse and forced marriage: 0800 599 9247

Manchester Social Care (adults and children) – 0161 234 5001

SafeLives - a UK-wide charity has further advice and support on COVID 19 and domestic abuse.

Surviving Economic Abuse www.survivingeconomicabuse/resources share information on abuse and economic resources. There is a page specific to COVID 19 Outbreak


Respect0808 802 4040

If you are concerned about your behaviour and feel you may be about to hurt someone please call the helpline or contact: 


The Respect Phone line is a confidential national helpline, email, webchat service for perpetrators of domestic abuse looking for help to stop.

They help male and female perpetrators in heterosexual or same sex relationships. Partners or ex-partners of perpetrators, as well as family and friends, are welcome to get in touch for information, advice and support.


Talk Listen Change (TLC) are the local provider of perpetrator behaviour change programmes in Manchester, ring: 0161 872 1100 or

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