value. quality care. convenience.
Northenden Group Practice
489 Palatine Road, Northenden,Manchester, M22 4DH
Tel: 0161 998 3206
Opening Times
Monday - Friday: 8.00am - 6.30pm
Monday - late appointments to 7.30 pm
Gatley Green Surgery
94/96 Church Road, Gatley, Cheshire, SK8 4NQ
Tel: 0161 428 2514
Opening Times From Monday 10th January 2022
Mondays & Thursdays: 8.00am - 14.00pm
(For prebooked Nurse/HCA appointments only)
Our surgery phones are covered by the out of hours service daily between 1pm and 2pm.
Calls during this time will not be answered by the surgery.
If you need advice about a problem, please contact your local pharmacy or 111. They may be able to offer you treatment, or they will signpost you to the most appropriate services. This may mean you are asked to attend a walk-in centre.
For minor injuries, including animal bites/wounds, please contact our local Minor Injuries Unit at Trafford General Hospital 0161 748 4022, or attend your local Accident and Emergency Department.
For more information please visit our Help Us Help You page.
Always call 999 in a Medical Emergency
Upcoming Surgery Closures
Wednesday 14th September 1pm-6.30pm
Our phones will go to Go To Doc at 1pm. The front desk will be closed from 1pm.
Please ensure you collect any prescriptions/drop off any samples before 1pm.
Alternatively, please arrange your visit for another day.
Our Gatley branch phones are currently closed. Please check our wesbite/Facebook for updates. We apologise for the inconvenience.
Prescriptions
We are now accepting repeat medication requests via email - gmicb-mh.meds.ngp@nhs.net
If you have a regular chemist you can ask them to order medications on your behalf however please be aware that they are currently very busy.
The quickest way to order your prescriptions is by registering to use online services. Please see the following for more information: https://www.northenden-gp.com/patient-access
Book Appointments
For same day appointments with Doctors and Advanced Nurse Practitioners, please call us, or come into the surgery, at 8am to book. If you have an urgent medical problem, that will not wait until the next working day, please let the reception staff know.
When requesting a GP appointment, you may be offered an online video appointment through a service called LIVI. Please see below for more information about this service.
For appointments with Practice Nurses and Health Care Assistants please contact us after 9am as these appointments are usually booked around two weeks in advance.
LIVI
We are now able to offer our patients video consultations with an NHS locum GP using the LIVI app.
LIVI is a remote consulting digital service for eligible patients aged 16 and over. They offer appointments, 7 days a week, with experienced, NHS-trained GPs.
Our reception team can book these appointments for patients who:
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are 16 or over
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have a smart phone or tablet with a front facing camera
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have a good internet connection
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do not need a face to face appointment or examination.
LIVI's GPs can give advice, prescriptions and referrals for a wide range of medical conditions. If medication is prescribed, you can pick up your prescription from a pharmacy near you. If your symptoms require a physical examination, the GP can refer you to other medical services or specialists.
Please note, patients at Northenden Group Practice can not book appointments with LIVI directly through the app. All appointments need to be booked by the surgery. Our reception team can advise whether an appointment with LIVI may be suitable for you.
If an appointment is booked, you will:
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receive a text message from Northenden Group Practice, with the details of your appointment, and a telephone number for LIVI if you experience any problems
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receive a text from LIVI with a link to the app store to download their app
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need to download the LIVI app, register and confirm the booking at least 15 minutes before your appointment time