value. quality care. convenience.
Northenden Group Practice
489 Palatine Road, Northenden,Manchester, M22 4DH
Tel: 0161 998 3206
Opening Times
Monday - Friday: 8.00am - 6.30pm
Monday - late appointments to 7.30 pm
Gatley Green Surgery
94/96 Church Road, Gatley, Cheshire, SK8 4NQ
Tel: 0161 428 2514
Opening Times From Monday 10th January 2022
Mondays & Thursdays: 8.00am - 14.00pm
(For prebooked Nurse/HCA appointments only)
Our surgery phones are covered by the out of hours service daily between 1pm and 2pm.
Calls during this time will not be answered by the surgery.
UPDATE: Our phones are now working, We apologise for the inconvenience
In order for our phone provider to investigate our ongoing complaints about the phone system, they have requested that we provide examples of the issues our patients are experiencing.
We need as many examples from patients as possible - please use the following link to complete
a short survey so we can send this back to be investigated.
https://forms.office.com/r/XLnKAwrR7q
Always call 999 in a Medical Emergency
If you need advice about a problem, please contact your local pharmacy or 111. They may be able to offer you treatment, or they will signpost you to the most appropriate services. This may mean you are asked to attend a walk-in centre.
For minor injuries, including animal bites/wounds, please contact our local Minor Injuries Unit at Trafford General Hospital 0161 748 4022, or attend your local Accident and Emergency Department.
For more information please visit our CHOOSE WELL page.
Upcoming Surgery Closures
Monday 2nd May 2022 - All day (Bank Holiday Closure)
Wednesday 11th May 2022 1pm-6.30pm
(phones will go over to Go To Doc)
Our Gatley branch phones are currently closed. Please check our wesbite/Facebook for updates. We apologise for the inconvenience.
Patient Participation Group
Patient participation groups were developed as a way to extend patient involvement. A format that encourages people to engage with the NHS at the same time as engaging in their own health care. They can provide practical support for the practice and can contribute to the continuous improvement of services.
The practice's PPG group meets on a six-weekly basis. The minutes from the last meeting are attached below.
Aims
•To participate in the health improvement of the local population
•To encourage patients to engage in their own healthcare
Objectives
•To have Knowledge on issues that impact on health
•Being a signpost to other services. agencies
•Sharing experience & feeding back
•Identifying areas with scope for improvement
•Highlighting excellence
•Turning knowledge into action
•Supporting change
•Bringing peers together for mutual encouragement
•Promoting self-management•Linking into the community
What can you do to help?
• Provide services/facilities in the surgery i.e. resource library, health promotion information (where space allows)
• Help with patient surveys, and discuss results
• Contribute to service development and decision making
• Lobby local organisations, patients etc.
This is not!
•A forum for individual complaints
•A tool for Implementation of the Governments or any individuals pre-determined agenda
•Unwanted extra workload
If you are interested in joining this group, please email: smccg.ngp@nhs.net
PPG meeting - minutes
TUESDAY 16th MARCH 2021
CLICK PHOTO TO OPEN