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  • Covid-19 | northenden-gp

    Covid-19 latest information and resources Click to view full size Click to see full document

  • Accessibility to Information | Northenden Group Practice

    Easy Read Practice Leaflet CLICK HERE FOR FULL LEAFLET Online Services (Easy Read) CLICK HERE FOR FULL LEAFLET CLICK HERE FOR FULL LEAFLET CLICK HERE FOR FULL LEAFLET CLICK HERE FOR FULL LEAFLET Poster AIS- PDF.pdf Translation Services BSL Health Access is a brand new, on demand video remote interpreting service for any public health care requirement in England, Wales and Scotland where access to BSL interpretation is not available. For many Deaf people, using the English language is not always an effective or safe and appropriate way to communicate important medical advice. This is why SignHealth and InterpreterNow are working together to provide FREE access to online BSL Interpreters. The purpose of the service is to facilitate communication in health related situations such as GP’s, dentists, pharmacies, opticians, NHS hospitals and any health-care related appointments. The service is available, 24 hours a day, 7 days a week and it is free! It is a very easy and step by step process.

  • Advice for Patients during Coronavirus | northenden-gp

    For all the latest coronavirus information go to : LETTER FOR PEOPLE FEELING VULNERABLE OR AT HIGH RISK OF COVID-19 (CAN BE GIVEN TO EMPLOYERS) Click here Letter for people who are shielding (click here) Covid-19 Antibody Testing Please be aware that antibody tests will only be carried out if clinically appropriate. We are not routinely testing patients and we are awaiting further advice from the government. You still need to follow the social distancing and hygiene measures set out by the government, even if you've previously had the virus. Coronavirus Fact Sheets (click to view document) Being on your own How to stay safe Stay safe in June Face masks Face masks - 15th June Support bubble Shielding Update How to get a test Child exemption Exemption Help/Advice for new parents during lockdown Crying and Babies.pdf Crying and Babies.pdf Crying and Babies.pdf Crying and Babies.pdf Mental Health/ Well Being URGENT MENTAL HEALTH HELP/ADVICE: ​ Find a local NHS Urgent Mental Health Helpline : ​ You can call for: 24-hour advice and support - for you, your child, your parent or someone you care for help to speak to a mental health professional an assessment to help decide on the best course of care ​ Free listening services : These services offer confidential advice from trained volunteers. You can talk about anything that's troubling you, no matter how difficult: Samaritans : Call 116 123 to talk or email: for a reply within 24 hours Shout Crisis Text Line : Text "SHOUT" to 85258 or text "YM" if you're under 19 Childline : If you're under 19, you can also call 0800 1111. The number will not appear on your phone bill ​ 5 Steps to Mental Wellbeing : ​ Every Mind Matters, Looking after your Mental Health : ​ Maternity Services - St Mary's and Wythenshawe Hospital Click here to view document Smoking and Pregnancy Click here to view document Bereavement Help and Advice Bereavement Helpline: 0800 2600 400 Please note this is for immediate bereavement support and is available to anyone who may need it. NHS advice on grief after bereavement or loss : Cruse helpline : 0808 808 1677. Opening hours are Monday-Friday 9.30-5pm with extended hours on Tuesday, Wednesday and Thursday evenings open until 8pm Advice on how to support children/young people with bereavement : or click PDF for leaflet ​ ​ Greater Manchester Bereavement Service : When-Someone-Special-Dies_For-Young-Peop ​ If you’d like more information, further support, or to talk to someone about what is right for you, call LGBT Foundation’s helpline on 0345 3 30 30 30 or email Advice for Parents Click here to view full size Stroke Awareness Stroke Helpline : Call 0303 3033 100 or email . Regular opening times: Monday, Thursday and Friday: 9am – 5pm Tuesday and Wednesday: 8am – 6pm Saturday: 10am – 1pm Sunday: Closed ​ Supporter Care Helpline : 0300 3300 740 Your COVID Recovery As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has had on both your body and mind. These changes should get better over time, some may take longer than others, but there are things you can do to help. Your COVID Recovery helps you to understand what has happened and what you might expect as part of your recovery. ​ Public Transport For those who must use public transport, there are a few simple steps you can take to help keep everyone safe: ​ Wear a face covering. Keep a two-metre distance where possible on the platform, stop, station and on-board. Wash or sanitise your hands regularly and carry your own hand sanitiser. Use contactless payment methods or smart ticketing where possible and use exact change if cash is needed. COVID- 19 Guidance ​ Diabetes Fact Sheet Click the link to find this information leaflet in alternative languages: Emergency Contact Card English Maintaining Contact Messages and Click the link to find this information leaflet in alternative languages: Diabetes Advice and Fact Sheet Diabetes Advice Diabetes Fact Sheet Help the fight against COVID-19 Click here to view full size Keeping Well at Home Click here to view document Keeping safe whilst Isolating Click here to view document

  • Useful Links

    Data sharing with UHSM - Information sheet.docx Click to see full size Useful Links and Information Bereavement 0800 2600 400 Please note: this is for immediate bereavement support and is available to anyone who may need it. Bereavement Helpline Maternity Maternity Advice and COVID (St Mary's Hospital and Wythenshawe Hospital) Go to or open the PDF ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Domestic Violence : 0808 2000 247 National Domestic Violence Helpline : Babies cry: You can cope. SafeLives: Specific resources for domestic abuse and COVID. ICON IRISi interventions: Under 18 : 0808 800 5000 If you're worried about a child, even if you're unsure, contact NSPCC professional counsellors for help, advice and support. NSPCC helpline 0800 1111: Offers free, confidential advice and support for any child 18 years or under, whatever the worry. Childline: aimed at High School students in Greater Manchester covering topics such as emotional/mental health, drugs and alcohol, sex and relationships and many more. The website includes national information, but also a local Manchester area section which includes local services information and local news topics. Health for Teens: New Born Babies which is about how parents can safely cope with crying. ICON message 08451 228 669 CRY-SIS HELPLINE: Safe Sleeping: Mental Health : Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’. YoungMinds: Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus. MIND : Every Mind Matters, Looking after your Mental Health 0161 225 9500 Crisis Point 0161 226 9907 or email Manchester MIND Women's Self Injury Helpline 0808 800 8088 CASS ANY AGE supporting those affected by No Secrets - . Straight talk on mental health medication. Look up your medication to find out about side effects and things you might not feel comfortable asking your GP about, and listen to other people's experiences. HeadMeds – A talking and socialising group for anyone who hears voices, sees things or has unusual experiences. Support given for friends and families also. Didsbury Hearing voices Group, Fortnightly Monday 10.30-12.30 at Home Café, Emmanuel Church, 6 Barlow Moor Road, Didsbury, M20 6TR. Harpurhey Hearing Voices Group, Fridays 1.30-3pm. Harpurhey Day Centre, 93 Church Lane, Harpurhey, Manchester, M9 5BG. Contact Kate Crawford on 07590837359 or the Day Centre on 0161 205 0188. Hearing Voices Group 0161 832 3736 helpline from 10am to 4pm Mon to Fri Moodswings ​ ​ ​ ​ ​ ​ Travel - Ring and Ride provides a door-to-door accessible minibus service for people of all ages who find it difficult to use ordinary public transport, providing the opportunity to book trips in Greater Manchester including travel into neighbouring districts of up to six miles. The service will continue to run 8am to 10.45pm, seven days a week and trips can be booked through one call centre phone number between 8am to 4pm, Monday to Friday, up to seven days in advance. Information about Ring and Ride services is available at or by calling 0845 688 4933. Ring and Ride – Greater Manchester’s Tram system offers easy travel around the city centre and further afield. Trams run on the Metrolink network from approximately 6am to 11.30pm Mondays to Thursdays with last trams running later on Fridays and Saturdays. On Sundays, trams start later and finish earlier in a time range of approximately 7am to 10.30pm. Details of specific first and last tram times from each stop are displayed on the stop platform. Bike stands and lockers are available at most stops. For full details see ‘Stop Information’ at Metrolink Tram Service – This free bus service links the main transport hubs and leisure destinations. Tickets are not needed, just hop on and off as often as you like. For more information visit: Metroshuttle Miscellaneous –meet in the Forum Library, every Monday at 1pm, Meeting Room 1 Alcoholics Anonymous Membership is open to anyone with a drug problem seeking help. Every Tuesday, 6 – 7pm, Forum Library, Meeting Room 1 Narcotics Anonymous . Advocacy information and advice so you understand your rights and help you speak out at your reviews or other meetings. Free phone 0808 800 5792. Email: Get your voice heard is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. Calls are free on 0800 4 70 80 90 The Silver Line This is a user –led group and aims to provide people with social anxiety a supportive environment to practice a wide range of anxiety provoking situations, from reading aloud to acting in front of the group. All activities are optional. The group runs on the second Wednesday of every month from 6pm until 7.30pm at Withington Library. I hope you pluck up the courage to come along. You won’t regret it! If you would like more information please email: Withington Social Anxiety Practice Group. ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Covid-19-Maternity-Advice-17042020.pdf Click Here Click here for further information Certain departments at Wythenshawe Hospital are now able to access (read only) GP records at this Practice - click below for further information. Data sharing with UHSM - Information sheet.docx Greater Manchester Discover Kooth - Ment Wythenshawe Age Friendly Network Walks.p

  • Register | Northenden Group Practice

    New Registrations We are happy to see new patients at Northenden Group Practice. Please use the map below to check if you live in the practice boundaries. To register, please complete and bring the following three forms, as well as two proofs of address. It will take 5 working days for you to be put on our system. You will have to have a new patient assessment with the nurse before you see the doctor. Registration forms are also available at reception. ​ Everyone is welcome in general practice. You do not need to proof of ID, address, immigration status or an NHS number in order to receive care or see a GP. ​ ​ ​ ​ GMS1 form New Patient Medical Questionnaire Summary Care Record info

  • Diabetes My Way | northenden-gp

    For more information on Diabetes My Way:​

  • Online Services | northenden-gp

    Start using GP online services Sign up to GP online services and you'll be able to use a website or app to: book or cancel appointments online with a GP or nurse order repeat prescriptions online view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results view clinical correspondence such as hospital discharge summaries, outpatient appointment letters and referral letters The service is free and available to everyone who is registered with a GP. ​ Please note that we are not currently offering online appointments. This is due to patients booking online with possible symptoms of Covid-19 (coronavirus). All appointments will need to be booked via reception until further notice. ​ For more information on Covid-19 please visit: Read these leaflets to find out more about Online Access. Information leaflet Getting Started Protecting your GP records To access Online Services: ​ 1) Create an account with one of the following service providers: Patient Access Sign in to Patient Access NHS App 2) Take proof of identity into the practice and ask the receptionist to complete your registration. Your ID will be checked and you will be given a short form to complete. You will then be given a registration letter which contains a Linkage Key and Account ID which you can use to link your account to the practice. OR If you are unable to come into the surgery you should be able to verify your identity online using the . You will need government issued photo ID and a front facing camera. NHS App ​ ​ ​ : We are have not currently enabled Proxy Access (this enables a parent, family member or carer to act on behalf of the patient with their access tailored accordingly). We will update this in the near future. Please note

  • Patient Group | northenden-gp

    Patient Participation Group Patient participation groups were developed as a way to extend patient involvement. A format that encourages people to engage with the NHS at the same time as engaging in their own health care. They can provide practical support for the practice and can contribute to the continuous improvement of services. ​ The practice's PPG group meets on a six-weekly basis. The minutes from the last meeting are attached below. Aims •To participate in the health improvement of the local population •To encourage patients to engage in their own healthcare Objectives •To have Knowledge on issues that impact on health •Being a signpost to other services. agencies •Sharing experience & feeding back •Identifying areas with scope for improvement •Highlighting excellence •Turning knowledge into action •Supporting change •Bringing peers together for mutual encouragement •Promoting self-management•Linking into the community What can you do to help? • Provide services/facilities in the surgery i.e. resource library, health promotion information (where space allows) • Help with patient surveys, and discuss results • Contribute to service development and decision making • Lobby local organisations, patients etc. This is not! •A forum for individual complaints •A tool for Implementation of the Governments or any individuals pre-determined agenda •Unwanted extra workload If you are interested in joining this group, please email: CLICK TO OPEN PPG meeting - minutes TUESDAY 16th MARCH 2021 CLICK PHOTO TO OPEN

  • Equality and Diversity | northenden-gp

    Equality and Diversity Policy OUR COMMITMENT AS A SERVICE PROVIDER 1) We aim to provide services to which all clients are entitled regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation, offending past, caring responsibilities or social class. 2) We will make sure that our services are delivered equally and meet the diverse needs of our service users and clients by assessing and meeting the diverse needs of our clients. 3) This policy is fully supported by senior management and has been agreed with employee representatives 4) This policy will be monitored and reviewed annually. 5) We have clear procedures that enable our clients, candidates for jobs and employees to raise a grievance or make a complaint if they feel they have been unfairly treated. 6) Breaches of our equality and diversity policy will be regarded as misconduct and could lead to disciplinary proceedings. POLICY STATEMENTS AGE We will: ensure that people of all ages are treated with respect and dignity; ensure that people of working age are given equal access to our employment, training, development and promotion opportunities; and challenge discriminatory assumptions about younger and older people. DISABILITY We will: provide any reasonable adjustments to ensure disabled people have access to our services and employment opportunities; challenge discriminatory assumptions about disabled people; and seek to continue to improve access to information by ensuring availability of loop systems, braille facilities, alternative formatting and sign language interpretation. RACE We will: challenge racism wherever it occurs; respond swiftly and sensitively to racists incidents; and actively promote race equality in the Company. GENDER We will: challenge discriminatory assumptions about women and men; take positive action to redress the negative effects of discrimination against women and men; offer equal access for women and men to representation, services, employment, training and pay and encourage other organisations to do the same; and provide support to prevent discrimination against transsexual people who have or who are about to undergo gender reassignment. SEXUAL ORIENTATION We will: ensure that we take account of the needs of lesbians, gay men and bisexuals; and promote positive images of lesbians, gay men and bisexuals. RELIGION OR BELIEF We will: ensure that patients’ religion or beliefs and related observances are respected and accommodated wherever possible; and respect people’s beliefs where the expression of those beliefs does not impinge on the legitimate rights of others. Zero Tolerance Policy At Northenden Group Practice, we follow a zero tolerance policy regarding abusive behavior towards staff and patients. This includes the use of offensive language and speech that specifically references homophobia, biphobia and transphobia. ​ We have, and follow an Equality & Diversity policy, taking into account the needs of all patients and staff, including on the grounds of sexual orientation, gender identity and trans status. This policy is reviewed and updated with staff undergoing training, every 12 months. ​ Click HERE to view the full document