49 items found
- NHS Health Checks | northenden-gp
NHS Health Checks What is an NHS Health Check? The NHS Health Check is designed to spot early signs of kidney disease, type 2 diabetes, stroke, heart disease and . You are eligible if you are; Aged between 40 to 74 And do not have any of the following pre-existing conditions; Heart disease Chronic kidney disease Diabetes High blood pressure (Hypertension) Atrial fibrillation Transient ischaemic attack Inherited high cholesterol (Familial hypercholesterolemia) Heart failure Stroke Or; Are currently being prescribed statins to lower cholesterol Previous checks have found that you have a 20% or higher risk of getting cardiovascular disease over the next 10 years. If you are eligible as above, you are entitled to a free NHS Health Check every 5 years. Please contact the surgery to book in. Please note; this requires a blood test 1 week before. Heart age Click here to start the test. What's your hearts age? How are you? Click here to take the quiz. ?
- Manchester Adult Education | northenden-gp
If you cannot register using the link , you can phone the centre to enquire and book on: Greenheys Adult Learning Centre - 0161 254 7314 Abraham Moss Adult Learning Centre - 0161 219 6735 Forum Adult Learning Centre - 0161 935 4020 Any questions, please contact Kate Lindley - email@example.com
- Self Treatment | northenden-gp
Self Treatment Of Common Illnesses And Accidents Many common aches and pains can be simply treated at home without the need to consult a doctor. Back Pain Back pain causes 13 million working days to be lost in Britain each year. The spine supports the whole weight of the upper body so it is understandable that it sometimes goes wrong. Usually it is a pulled muscle and you should take household painkillers or ones advised by your chemist. Avoid heavy lifting but try to keep mobile. If it fails to settle down after one week arrange to consult your doctor. Burns Apply large quantities of cold water to the affected area as soon as possible and maintain this until the pain subsides. This may take as long as 15 minutes! If the skin is unbroken but blistered, apply a loose, dry dressing. If the burn is larger than four or five inches in diameter or if the skin is broken, consult your doctor as soon as possible. Colds Even in this day and age there is still no magic cure for the common cold. Go to bed, take plenty of drinks. If you have a headache or are feverish, take aspirin or paracetamol. Do not request antibiotics, as these will have no effect! Diarrhoea Diarrhoea is usually caused by a viral infection and is therefore unable to be treated directly. It can be accompanied by nausea, vomiting and abdominal pains. Generally it is advisable that the person starves for a period of 24 hours, taking only fluids or rehydration tablets which can be obtained from a chemist. This advice applies to both children and adults. If the diarrhoea persists despite these measures arrange to consult your doctor. Sprains Treat with a cold compress, containing ice if possible, for 15 to 30 minutes to reduce the swelling. Then firmly apply a crepe bandage and give the sprain plenty of rest until all discomfort has subsided. Take painkillers if necessary. If symptoms persist after a few days consult your doctor. Nosebleeds Sit in a chair, lean forward with your mouth open, and pinch your nose just below the bone for approximately 10 minutes, by which time the bleeding should have stopped. Avoid hot drinks or hot food for 24 hours. If symptoms persist, consult your doctor. Minor Cuts And Grazes Wash the wound thoroughly with water and a little soap. To stop bleeding apply a clean handkerchief or dressing firmly to the wound for about five minutes. Cover with a clean dry dressing. Sunburn Treat as for other burns with cold water to remove the heat. Calamine lotion will relieve the irritation whilst paracetamol will also help. Children are particularly susceptible to sunburn and great care should be taken to avoid overexposure to the harmful effects of the sun. The use of sunblock is recommended. Chickenpox On the first day a rash appears as small red patches about 3-4mm across. Within a few hours of these developing, small blisters appear in the centre of these patches. During the next three or four days further patches will appear and the earlier ones will turn ‘crusty’ and fall off. Calamine lotion may be applied to soothe the often severe itching. Cool baths may also help. The most infectious period is from two or three days before the rash appears and up to five days after this date. Children may return to school as soon as the last ‘crusts’ have dropped off. German Measles (Rubella) The rash appears during the first day and usually covers the body, arms and legs in small pink patches about 2-4mm across and doesn’t itch. No other symptoms are usually present apart from occasional aching joints. It is infectious from two days before the rash appears, until the rash disappears in about four or five days from that date. The only danger is to unborn babies and, therefore, it is important that all contacts are informed in order that anyone who may be pregnant can contact their doctor. Immunisation can prevent this disease. Measles The rash is blotchy and red and appears on the face and body around the fourth day of illness. It is at its most infectious from two or three days before the rash appears until eight or ten days after that date. Immunisation can prevent this disease. Mumps Symptoms are swelling of the gland in front of one ear often followed, after a couple of days, by swelling in front of the other ear. It is infectious from two or three days before the swelling appears until eight or ten days after that date. If the pain is severe you should consult your doctor. Immunisation can prevent this disease. Influenza and Pneumonia Vaccinations These vaccinations are routinely offered to patients as an aid in the prevention of Influenza and Pneumonia. It is particularly important that patients with reduced immunity to acquired infections have these vaccinations. Apart from patients with reduced immunity through general poor health or patients over 65, the following patients should have the flu injections: Patients with Chronic Obstructive Pulmonary Disease, Diabetic Patients, Patients with Asthma, Patients with CHD. The consequences for these patients in having flu or pneumonia may be much more serious than for a healthy patient. Younger patients without particular risk factors but who live in shared accommodation or residences should also have flu vaccinations.
- Domestic Violence Aware Practice | northenden-gp
Domestic Violence Aware Practice The staff in your GP practice are trained to ask about domestic abuse and specialist workers are available to support you. Your practice is an ‘IRIS’ practice. You can talk to the doctors, nurses or other staff working here, if you are being hurt or controlled by your current or ex-partner, are afraid of someone at home or a member of your family. The IRIS service is for all GP patients and staff, both women and men, aged 16 or over, whatever age, gender, sexuality, ethnicity or background. IRIS’s oldest patient so far is over 80. Social isolation can increase stress at home, impacting on you and your family’s well-being. Your GP practice is here to help you. Please contact your GP or Practice Nurse for help and advice. They will refer you to the practice’s IRIS worker, the ‘IRIS Advocate Educator’. IRIS Office - 0161 820 8416 (9am - 4.30pm) In an emergency call the Police on 999 . Silent Solutions Police In an emergency call 999 for emergency services. If you cannot safely speak to the operator to ask for the Police, stay on the line and the call will be forwarded to an operating system. Press 55 to be transferred to the local police force as an emergency. Silent Call to Police: 999 , wait, then 55 24 hour National Domestic Abuse Helpline Telephone: 0808 2000 247 Website: www.nationaldahelpline.org.uk Men’s Advice Line - 0808 8010327 Domestic Abuse affects men too – helpline support for male victims. Manchester Women’s Aid Helpline - 0161 660 7999 For advice on how to cover your tracks on-line go to: https://www.womensaid.org.uk/cover-your-tracks-online/ Domestic violence during COVID-19 Boots has partnered with the UK Says No More campaign to turn its consultation rooms into “safe spaces” for victims of domestic abuse, and other pharmacies can join the initiative. People who are experiencing domestic abuse during the COVID-19 pandemic can walk into any Boots branch in the UK from May 1st 2020 and ask the pharmacist if they can use the consultation room. Once inside the room, “all the specialist domestic abuse support information will be available” and if the person needs to contact a domestic abuse support service, they can “make that call safely”, according to the website set up for the campaign. The initiative is a partnership between Hestia – a charity offering support to victims of domestic abuse and modern slavery and those with mental health needs – and Boots. It issupported by the National Pharmacy Association (NPA), the Royal Pharmaceutical Society (RPS) and the General Pharmaceutical Council (GPhC). To find your local Boots pharmacy, click here: For more information on domestic violence support and advice, click here. https://www.lgbt.foundation/how-we-can-help-you/domestic-abuse Click Here to View Document Government support for anyone who feels they are at risk of abuse: www.gov.uk/government/coronavirus Bright Sky is a free to download mobile app providing support and information to anyone who may be in an abusive relationship, or those concerned about someone they know. Available in four languages: English, Urdu, Punjabi and Polish. Website : www.hestia.org/brightsky Manchester Women’s Aid Helpline – 0161 660 7999 Women’s Aid Live Chat : available Monday to Friday 10.00 -12.00 or https://chat.womensaid.org.uk Galop LGBT Domestic Violence Helpline – 0800 999 5428 Greater Manchester Domestic Abuse Helpline – 0161 636 7525 Saheli Asian Women’s Project – 0161 945 4187 Community Language Helpline Service (Urdu and Punjabi) : 0161 636 7525 Greater Manchester End The Fear www.EndtheFear.co.uk Karma Nirvana – Helpline for ‘honour’-based abuse and forced marriage: 0800 599 9247 Manchester Social Care (adults and children) – 0161 234 5001 SafeLives www.safelives.org.uk - a UK-wide charity has further advice and support on COVID 19 and domestic abuse. Surviving Economic Abuse www.survivingeconomicabuse/resources share information on abuse and economic resources. There is a page specific to COVID 19 Outbreak Respect - 0808 802 4040 If you are concerned about your behaviour and feel you may be about to hurt someone please call the helpline or contact: respectphoneline.org.uk The Respect Phone line is a confidential national helpline, email, webchat service for perpetrators of domestic abuse looking for help to stop. They help male and female perpetrators in heterosexual or same sex relationships. Partners or ex-partners of perpetrators, as well as family and friends, are welcome to get in touch for information, advice and support. Talk Listen Change (TLC) are the local provider of perpetrator behaviour change programmes in Manchester, ring: 0161 872 1100 or www.talklistenchange.org.uk/domesticabuseservices .
- Podiatry | northenden-gp
Podiatry The podiatry department delivers special clinics in the following areas led by specialist podiatrists and advanced practitioners working in: Diabetes including assessment and management of foot ulcerations Paediatrics Musculoskeletal services Falls services Podiatry Core Service: Core podiatry and maintenance Foot health education and patent empowerment Minor surgery Foot care MSK/Biomechanics High risk management Podiatry also delivers a service to diabetes inpatients and out patients as well as an inpatient service to patients without diabetes. Referrals Patients aged 16 and over can self refer to Podiatry, with no action needed from the GP. For children up to the age of 16, parents can either self refer their child or request a referral via the GP. Please note that Podiatry will NOT treat verrucas in adults or children Community podiatry referral form Referral forms are also available from the Community reception in Northenden Health Centre. Contact Appointments - 0161 945 3624 Email - firstname.lastname@example.org
- Specialist Clinics | northenden-gp
Specialist Clinics/Appointments Click here to view document Baby Clinic - This is for baby weight and immunisations and is run by Health Visitors every Thursday between 1:00 and 2:30pm. Immunisations are completed by one of Practice Nurses, if required. Please Note: Immunisations are limited so please arrive early. Travel Health - Our specially trained nurses provide travel health advice, immunisations and vaccinations. To book into the travel clinic: Please complete and return a travel risk assessment form (also available from reception) and pay a £5 refundable deposit per person. The reception staff will then book you a 20 minute appointment. Please note: sufficient time between your appointment and travel is necessary, as some vaccinations require more that one dose. Please make sure that your appointment is at least eight weeks before travel. If there is not sufficient time between your appointment and travel your vaccinations may not be able to be completed. Smoking Cessation/STOP Smoking Appointments available at the surgery to help patients quit smoking. If you are interested in stopping smoking, please contact the surgery and book a 20 minute appointment with one of our practice nurses. Travel questionnaire
- Social Prescribing | northenden-gp
Be Well The Social Prescribing Service Could you be helped by ongoing support in the community, rather than just by a medical approach? How they help When you come to Be Well, you’ll be assessed by one of our trained coaches. They’ll talk to you about the help you need and the goals you want to achieve, and set you up with the most appropriate person in the team to get you to where you want to be. You’ll then have regular one-to-one sessions– either face-to-face or over the phone. Together with your worker, you will talk through any changes in your life you would like to make; and ways to keep you motivated along your journey. Through coming to Be Well, you’ll feel motivated to make changes that stick and you’ll have learned some new ways of staying on the right track. It might be that you have one particular issue that’s central to you. Because Be Well is a partnership of local organisations, we also have coaches who specialise in certain areas: If your needs include issues with work – for instance if you need help to stay in work through physio or HR support, or you’re looking for a job – you’ll see a specialist coach with experience in that area. If you need advice around welfare issues, housing, money management and so on, you’ll be able to access a telephone line run by Citizens’ Advice Manchester. Where they see you Our team are based all over Manchester in different places, so you can meet them at the doctors, in a community centre, or even a fire station. Who they are Be Well is a partnership is made up of The Big Life group, Pathways, Citizens’ Advice Manchester, One Manchester, Wythenshawe Community Housing Group and Southways. In addition, nine organisations host our team, to make sure that they’re available in convenient community locations. These are: Barlow Moor Community Association; Benchill Community Centre; BHA For Equality; Ethnic Health Forum; the Gaddum Centre; Healthy Me Healthy Communities; Mind; Old Moat Learning Hub; and the Tree of Life Centre. Click here to arrange a referral
- Privacy Notice | northenden-gp
Northenden Group Practice General Practice Privacy Notice The Data Controller is: Allison Hey – Practice Manager How we use your information: This privacy notice explains why the Northenden Group Practice collects personal information about you, and how that information may be used. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. As Data Controllers, GPs have responsibilities under the Data Protection Act 2018 (DPA18). This means ensuring that your personal data is handled in ways that are safe, transparent and what you would reasonably expect. We respect your trust in us to use, store and share your information. In this notice we explain how we collect personal information about you, how we use it and how you can interact with us about it. We try to keep this notice as simple as possible but if you are unfamiliar with our terms, or want more detail on any of the information here, please contact us at SMCCG.email@example.com Capturing images – CCTV Visiting our premises Our premises are monitored by CCTV so your image may be captured whenever you enter our site boundary and within our premises. We use CCTV for maintaining public safety, the protection and security of our property and our staff and for the detection, prevention and investigating of crime. It may also be used to monitor staff when carrying out work duties. For these reasons, the information processed may include visual images, including personal appearance and behaviour of those displayed and recorded on the system. Where the CCTV is located on our premises but near a public space, it may also record these images even if you have not directly visited our premises. There are signs to show you when you are entering an area monitored by our CCTV. CCTV images are normally held for 30 days and then deleted unless we require to retain them for investigative or policing enquiries. Meeting our legal and regulatory obligations To use your information lawfully, we rely on one or more of the following legal bases: • for the performance of a task carried out in the public interest or where it is necessary in the exercise of official authority vested in us • the performance of a contract • where the processing is necessary for compliance with our legal obligations • protecting the vital interests of you or others • for our organisational legitimate interests; e.g. for incidental and ancillary data processing, for example the management of non-patient or medical databases used for our internal administrative purposes • where appropriate with your consent • where necessary for the purposes of preventative or occupational medicine, for the assessment of medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services. We also respect the common law duty of confidentiality and to satisfy the common law we may rely on implied consent to share confidential health data for the provision of direct care; for example, when a patient agrees to a referral from one healthcare professional to another. Health care professionals are required to maintain records about your health including any treatment or care you have received within the NHS (e.g. NHS Hospital Trust, GP Surgery, Walk-in clinic, etc.). Using these records helps us to provide the best possible healthcare for our patients. NHS health records may be processed electronically or on paper or a mixture of both and a combination of working practices and technology are used to ensure that your information is kept confidential and secure. Records used and stored by this GP Practice may include the following information: • Any contact we have with you, such as appointments, clinic visits, emergency appointments, telephone triage etc. • Notes and reports about your health • Details about your treatment and care • Details about you, including your date of birth, NHS number, address and next of kin etc. • Results of investigations about you such as laboratory tests, x-rays, etc. • Relevant information from other health professionals, agencies, relatives or those who care for you This Practice collects and holds data for the sole purpose of providing healthcare services to our patients and we will ensure that such sensitive information is kept confidential. However, we may disclose your personal information if: (a) It is required by law (b) You consent to do so – either implicitly (e.g. for your own treatment and care) or explicitly for other purposes (e.g. sending you newsletters etc.) (c) It is justified in the public interest Some of your personal data will be held centrally and used for statistical purposes. Where we hold data centrally, we take strict measures to ensure that individual patients cannot be identified. Sometimes information about you may be requested to be used for research purposes. Northenden Group Practice will always endeavour to gain your consent before releasing such information. Under the powers of the Health and Social Care Act 2012 (HSCA) the Health and Social Care Information Centre (HSCIC) can request Personal Data from GP Practices without seeking the patient’s consent. Improvements in information technology are also making it possible for us to share data with other healthcare providers with the objective of providing you with better care. Any patient can choose to withdraw their consent to their data being used in this way. When Northenden Group Practice is about to participate in any new data-sharing scheme we will make patients aware by displaying prominent notices in the surgery and on our website, at least four weeks before the scheme is due to start. We will also explain clearly what you have to do to ‘opt-out’ of each new scheme. A patient can object to their personal information being shared with other health care providers, however if this limits the treatment that you can receive then the doctor will explain this to you at the time. Risk Stratification Risk stratification is a process for identifying and managing patients who are at a higher risk of emergency hospital admission. Normally, this is because patients have a long-term condition such as chronic obstructive pulmonary disease (COPD) or some cancers. NHS England encourages GPs to use risk stratification tools as part of their local strategies for supporting patients with long-term conditions and to help prevent avoidable admissions. In order to achieve this, information about you is collated from several sources, including this GP Practice and from NHS Trusts etc. A risk score is then produced through an analysis of your anonymous information using computer programmes. Your information is only provided back to your GP or member of your care team in an identifiable form. Risk stratification enables your GP to focus on the prevention of ill health and not just the treatment of sickness. If necessary, your GP may be able to offer you additional services. Please note that you have the right to opt out of Risk Stratification. Should you have any concerns about how your information is managed or wish to opt out of any data collection at Northenden Group Practice, please contact your GP or a healthcare professional to discuss how the disclosure of your personal information can be restricted. All our patients have the right to change their minds and reverse a previous decision. Please contact Northenden Group Practice if you change your mind regarding any previous decision. Invoice Validation If you have received treatment within the NHS, access to your personal information may be required to determine which Clinical Commissioning Group should pay for the treatment or procedure that you have received. This information would most likely include information such as your name, address, date of treatment and may be passed on to enable the billing process. These details are held in a secure environment and kept confidential. This information will only be used to validate invoices and will not be shared for any further purposes. Hospital attendance Personal data about any hospital attendance is obtained from the Health and Social Care Information Centre (HSCIC) and matched to NHS data to create a risk profile about you. NHS Health Checks All our patients aged 40-74, not previously diagnosed with cardiovascular disease are eligible to be invited for an NHS Health Check. Nobody outside the healthcare team at Northenden Group Practice will see confidential information about you during the invitation process. Your details will be securely transferred to a third-party data processor (if appropriate). You may be offered the chance to attend your health check either within Northenden Group Practice or at a local community venue. If your health check is at a community venue, all data collected will be securely transferred back into the Northenden Group Practice system and nobody outside the healthcare team at Northenden Group Practice will see any confidential information about you during this process. How do we maintain the confidentiality of your records? We are committed to protecting your privacy and will only use information collected lawfully in accordance with the DPA18 and DPA 18, the Human Rights Act, the Common Law Duty of Confidentiality, the Health and Social Care Act 2012 and the NHS Codes of Confidentiality and Security. All our staff, contractors and professional members receive appropriate and on-going training to ensure they are aware of their personal responsibilities. They also have employment contractual obligations to uphold your confidentiality, which are enforceable through disciplinary procedures. Your information may be shared internally, including with members of the practice team but only a limited number of authorised staff have access to your personal information (where it is appropriate to their role) and access is only allowed on a strict ‘need-to-know’ basis. We strive to maintain our duty of confidentiality to you at all times. We will only ever use or pass on personal identifiable information about you if others involved in your care have a genuine need to have it. We will not disclose your information to any third-party without your permission, unless there are exceptional circumstances (i.e. life or death situations), or where the law requires information to be passed on. We are mindful of the UK information sharing principle following Dame Fiona Caldicott’s information sharing review amongst health professionals. We recognise that our duty to share information can be as important as the duty to protect patient confidentiality. Therefore, we encourage our health and social care professionals to have the confidence to share information in the best interests of our patients within the framework set out by the Caldicott principles; ‘To share or not to share – the Information Governance Review’. Who do we share your information with? We may also share your information, subject to strict agreements on how it will be used, with other care providers and agencies. These could include: • NHS and specialist hospitals, Trusts • Other GPs • Independent Contractors such as dentists, opticians, pharmacists • Private and Voluntary Sector Providers • GP practice federations • Ambulance Trusts • Clinical Commissioning Groups and NHS England • NHS Digital • National Institute for Health and Care Excellence • Care Quality Commission • NHS Improvement • NHS Shared Business Services • Universities • Social Care Services and Local Authorities • Education Services • Police and Fire and Rescue Services • Other ‘data processors’ during specific project work e.g. Diabetes UK Health & Safety requirements: If you have an accident whilst you are on any of our premises, this must be reported and will be recorded and kept for the purposes of health and safety and insurance requirements. How do we protect your data? We take the security of your data very seriously. We have internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by its employees in the performance of their duties. Where we engage with third parties to process personal data on our behalf, we stipulate our privacy expectations in written instructions. They are under a strict duty of confidentiality and are obliged to implement appropriate technical and organisational measures to ensure the security of data. Access to personal information We aim to be as open as we can regarding access to personal information. Individuals can find out if we hold any personal information about them by making a ‘subject access request’ under the DPA 18. You also have the right to require it to be amended or removed should it be inaccurate. If we do hold information about you, we will: • give you a description of it; • tell you why we are holding it; • tell you who it could be disclosed to; and • let you have a copy of the information in an intelligible form provided it is lawful to do so. To make a request to Northenden Group Practice for any of your personal information we may hold, you need to contact our Data Protection officer on the data controller address given in this document. You have the right to complain to the Information Commissioners’ Office if you believe that we have not complied with the requirements of the DPA18 regarding your personal data. Storing or transferring your information outside the European Economic Area ("EEA"). We do not transfer or store your personal information outside the EEA. How long we'll keep your information We only keep your information for as long as we need it. We'll retain certain information (e.g. contact information and bank details) for as long as you have a relationship with us. The length of time depends on the purpose of the processing. Generally, we keep: Data for ten years Complaints or Queries Northenden Group Practice tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures. We are happy to provide any additional information or explanation needed. Any queries you have should be addressed to: SMCCG.firstname.lastname@example.org or telephone us on 0161 998 3206. You can also contact the Information Commissioner's Office at https://ico.org.uk/ or write to Wycliffe House Water Lane, Wilmslow, Cheshire SK9 5AF or 0303 123 1113 for information, advice or to make a complaint. Any changes to this notice will be published on our practice website.
- Appointments | Northenden Group Practice
Appointments with a doctor If you wish to speak to a doctor, you will be able to book either a telephone or a face to face appointment. These appointments will become available from 8am Monday to Friday and can be booked by telephone, online or by calling into the surgery. Whilst the majority of appointments are bookable on the day, there are a small number that may be booked up to a month in advance. Do I need to call early? Yes - the Doctors' lists can get booked up when very busy. After this time it is the Duty Doctor who deals with emergencies only (this is when the lists are full or from 1.30pm onwards). How does this help patients? It cuts down the wait to see a doctor It avoids wasted time coming in to the surgery when you don’t need to. How can I book the appointments online? To access appointments online, you will need to register for online services. Click here for further information and please ask at reception for an application form for password details. If you already have access, your registration will need to be checked to ensure this allows you to book appointments on line – please ask at reception. How can I speak to a doctor when the surgery is closed? The out of hours service is now provided by NHS 111 . This means when the surgery is closed you will need to telephone 111 for assistance. This number is free of charge. Due to the heavy demand for GP appointments, we kindly ask that you contact the surgery after 11am for test results and all other inquiries. Thank you for your cooperation. Manchester GP surgeries are there for you at evenings and weekends The practice, working in collaboration with Manchester Extended Access, is pleased to offer access to GP, nurse and HCA appointments during the evenings and at the weekends. To book appointments simply ask the receptionist who will arrange an appointment at a time and location that suits you best. This may not be at your usual practice, but the GP or Health Care Professional who sees you will have access to your medical record and can issue prescriptions if required and deal with other matters appropriately should the need arise. Click here for more information on the Manchester Extended Access Service Appointments with a nurse Appointments with nurse and health care assistants can be booked over the phone or at the desk at a time that suit you. Nurses offer the following services: General Health Advice Dietery Information Heart Disease ECGs BP Monitoring Asthma Review Diabetic review Immunisations* Cervical Cytology Smoking cessation *Travel Vaccinations can be complicated. Please make sure you plan several weeks in advance to ensure we can meet your requirements. Arranging blood tests There are 3 choices: Book an appointment with the Phlebotomist at the surgery here Book an appointment through our surgery with the Healthcare Assistant at a neighbouring surgery Telephone 0800 092 4020 to book an appointment at one of the following sites: Withington Community Hospital Forum Health, Wythenshawe Wythenshawe Hospital Burnage Health Centre
- Copy of Practice Information | northenden-gp
CQC Rating. The practice was rated 'Good' following their visit in July 2015 Click on the file to the right to view the visit report Home Visits If you are too ill to come to the Surgery, a home visit can be arranged. Doctors will only visit patients if medically indicated - the doctor may ask you to attend the Surgery. If you require a home visit please telephone the surgery in the morning. Telephone Advice If you wish to speak to a doctor/nurse a message can be left with the receptionist and the doctor/nurse will call you back when available. Please Note: Staff cannot discuss results with patients - you must arrange to see your doctor. Disabled Access The Practice has parking and a wheelchair ramp at the side of the building. The practice staff are more than happy to assist you if you encounter any difficulties. Toilet facilities are also available. Repeat Prescriptions If your doctor agrees, you may obtain a repeat prescription by giving 48 hours notice (excluding weekends). Allow extra time for prescriptions which are required by post and include a stamped addressed envelope. We now offer online repeat prescriptions as an additional service. Please call at the surgery and request to enrol for this service. You will be given a designated pin and ID number to use online. The details of your request will be sent to the surgery by email. Please give 48 hours (excluding weekends) for collection of your prescription. Requests for repeat prescriptions cannot be taken over the telephone for medico-legal reasons. Patient Group It is important that we listen to and understand the veiws and ideas of patients who use our services. By completing a simple on-line questionnaire patients will be encouraged to give their views about how the Practice is doing. The informaton gained will make an important contribution to areas including: Raising awareness of patient issues Suggestions for clinics and facilities Developing the group for long term use to build into an effect "real" patient participation group within the Practice To join, please email: email@example.com Out Of Hours Calls For serious medical emergencies which require immediate attention, such as severe chest pain, breathing difficulties or bleeding you should dial 999. For medical problems which cannot wait until the Surgery re-opens, please telephone NHS 111. Free Healthchecks We offer free NHS healthchecks and are proud to be the leader in this service in Manchester. This is a basic health check which includes: BMI Cholesterol Diabetes Blood Pressure Pulse rate Other lifestyle advice For more information, please click here NOTE: you are only eligible for one health check every five years. Specialist Clinics We run specialist clinics for Diabetic patients, Baby wellbeing and immunistation and Cardiology. To find out more, please click here Access to Records Under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) 2018, patients are entitled to request full copies of their medical records. This is commonly known as a Subject Access Request (SAR). Whilst this service is usually free of charge, the surgery reserves the right to charge a reasonable fee for a SAR if the request is manifestly unfounded or excessive.