Zero Tolerance Policy
At Northenden Group Practice, we follow a zero tolerance policy regarding abusive behavior towards staff and patients. This includes the use of offensive language and speech that specifically references homophobia, biphobia and transphobia.
We have, and follow an Equality & Diversity policy, taking into account the needs of all patients and staff, including on the grounds of sexual orientation, gender identity and trans status. This policy is reviewed and updated with staff undergoing training, every 12 months.